Wash Squads Terms of Trade

Application

These terms and conditions apply to all building, washing, and related services provided to you by Wash Squad Limited (“us, we, our”). In the event of any inconsistency with other documents, these Terms shall take precedence.

Quotes

These Terms apply to all quotes we provide.

Quotes given are based on the details you have provided. If we visit the premises where the Services will be performed and reasonably find that the information you provided is inaccurate or incomplete, we reserve the right to charge additional fees for any extra Services.

Any changes to the quantities, measurements, specifications, or scope of the Services after a quote has been issued, or any errors, omissions, or misstatements in the information provided to us, will be treated as a variation to the quote and charged separately.

Our Services

Once you accept our quote, we will provide the Services at the address you have specified in the quote. If an incorrect address is provided, we reserve the right to charge you the quoted cost.

We are only required to deliver the Services outlined in our quote.

You agree that:

  1. We are only obligated to perform the Services at the address you provided; and
  2. Our Services do not include cleaning under or removing and replacing gutter guards unless explicitly stated in our quote.

We will make reasonable efforts to perform the Services on the scheduled date(s) specified in the quote. However, you acknowledge that we are not obligated to perform the Services if:

  1. We believe conditions are unsuitable;
  2. We believe it would breach our obligations under the Health and Safety at Work Act 2015; or

Health and Safety

We both agree to adhere strictly to our obligations under the Health and Safety at Work Act 2015 (HSWA) concerning the provision of Services and to ensure that our respective personnel follow any health and safety instructions given by either party.

If we are providing Services related to commercial premises, you agree to:

Indemnify each other, along with our agents, employees, contractors, and invitees, against all orders for reparation, losses, costs, and expenses (excluding fines and infringement fees under the HSWA) for which either party may be held liable due to the other party’s failure to comply with the HSWA, including any subsequent amendments and enactments;

Meet with us as reasonably required to inform us of any specific hazards or risks we may not be aware of, and to discuss health and safety issues;

Provide details of your health and safety plan and any hazards associated with the premises if requested.

Your Obligations

You must strictly comply with any instructions, directions, and any cautions and/or warnings or aftercare instructions we provide you in respect of the service.

You agree:

  1. To let us know about any areas of the Premises which we will need to be aware of or avoid when performing the Services, for instance; electrical areas and areas prone to leaking;
  2. That if you want us to wash behind any items which are adjacent to the exterior of the Premises that you will ensure that all such items (for instance; large waste bins and stacked pallets) are moved to enable us sufficient room to perform the Services;

While we take all reasonable steps to:

  1. avoid water ingress into the Premises;
  2. damage to any plants located on or around the Premises;
  3. avoid any kind of damage to external electrical devices;
  4. avoid damage which may occur as a result of us walking on and taking equipment on the roof to the Premises that sometimes damage is unavoidable;

We have no liability whatsoever to you for any damage which may occur if this happens;

We will not be liable for any direct or indirect damage, economic loss of any kind or any other loss or expenses caused by or contributed to by your failure to comply with our instructions or the requirements

Limitation of Liability

We will take all reasonable care in performance of the Services, however, if we become liable to you, for any reason, for any loss, damage, harm or injury in any way connected with the supply of the Services, our liability shall be limited to a sum not exceeding the price payable by you for the Services.

To the extent permitted under law, we will not be liable to you for any consequential loss of whatever nature suffered by you or any other person injured and indemnify us in respect of any claims concerning any such loss.

All claims must be made in writing and are subject to verification or acceptance by us. No claim for any loss, damage or injury arising out of the supply of the Services by us, may be brought more than one month after the date you become aware or reasonably ought to have been aware of the circumstances giving rise to the claim.

Complaints

Any issues or complaints related to Wash Squads work must be reported in writing within seven (7) days of the completion of the services. Due to the nature of the work, Wash squad will not be;

  1. responsible for addressing or resolving any claims, issues, or complaints raised after this 7-day period.
  2. Failure to notify Wash squad within this timeframe will be deemed acceptance of the work performed.

Your Indemnity

You agree to indemnify us for any physical, direct or indirect damage, economic loss, or other costs and expenses (including debt recovery and legal fees on a solicitor-client basis). You also fully indemnify us against any claims or legal proceedings brought against us that are caused or contributed to by you (or any of your agents or employees) or that arise from a breach of these Terms.

Payment

You agree to the following:

Payments must be made in cleared funds by the due date stated on our invoice. If the Services are provided for a commercial premises, payment is due no later than the 20th of the month following the invoice date.

All amounts owed to us must be paid in full, without any counterclaims, set-offs, or deductions of any kind.